Technical Services Specialist - Cypress, United States - USA 2020-067

Job Title

Technical Services Specialist

Job Facts

Organizational Area
USA and Canada
Country / State
Stati Uniti
Place of work
Cypress
Home/Office based
Office based

Professional Family: 

  • Marketing
Reporting To
Manager

Kind of contract

Full Time / Part Time
Full Time
Permanent / Temporary
Permanent
Job ID
USA 2020-067

Job Scope

Your Mission

For over 40 years, DiaSorin has been on a mission on five continents to develop, produce and commercialize diagnostic tests for a wide range of clinical areas. Our tests are designed for hospitals and private testing laboratories, in the markets of immunodiagnostics and molecular diagnostics.

Main Responsibilities

Your Contributions

DiaSorin Molecular, LLC is headquartered in Cypress, California. Our technology enables diagnosis of disease by detecting specific RNA and DNA sequences. We focus on design, development and cGMP Manufacturing.

We believe in a respectful and supportive workplace that attracts, retains and celebrates the uniqueness of a diverse workforce that represents our community and customers.

Take your customer service skills to the next level as you deliver solutions and maximize product performance. Your scientific expertise, technical aptitude, and ability to navigate and solve complex issues are critical to your success. We are impressed by those that are self-driven and have a willingness to learn in a fast paced environment.

Qualifications Experience Personal Strengths Mobility

You
Education
Bachelor’s Degree
Specialization
Science or equivalent work experience
Experience

You have a Bachelor’s Degree
IVD and lab experience is required
One year experience in a customer support role (internal or external customers)
Experience working with and understanding Quality System and complaint handling regulations highly desirable.

Technical Competencies

Complex problem solving ability the ability to diagnose problems by separating essential from non-essential variables.
Good interpersonal and communication and phone skills including: ability to put others at ease, elicit information, provide timely communication, develop and maintain good employee and customer relationships.

Skills

Ability to work in a fast paced environment and maintain a professional attitude.

Languages
English
Travel Availability
N/A
Relocation Availability
N/A
Training Required

Yes

Benefits

We Offer You

Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.

Others Information as per Local Legal Requirements

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

DiaSorin Inc and DiaSorin Molecular LLC are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters: https://www.dol.gov/agencies/ofccp/posters.

If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email: hrtalent@disorin.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail: hrtalent@disorin.com or call toll-free 1.800.328.1482.