System Specialist – Sys (In house) - Saluggia, Italy - ITA 2022-013

Job Title

System Specialist – Sys (In house)

Job Facts

Organizational Area
Europe and Israel
Country / State
Place of work
Home/Office based
Office based

Professional Family: 

  • After Market Service
Reporting To
CSC Coordinator

Kind of contract

Full Time / Part Time
Full Time
Permanent / Temporary
Job ID
ITA 2022-013

Job Scope

Your Mission

Ensure adequate technical and application support by promptly intervening at the Saluggia and Gerenzano site.
Starting from the pre-installation phase, retrieves the information necessary in order to manage, follow and develop all the activities related to the instrumentation and within the post-sales processes.
Follow Corporate procedures and guidelines in order to contribute to the optimization of resources and in compliance with the requirement of other corporate departments

Main Responsibilities

Your Contributions
  • Carry out repairs, preventive maintenance, electrical checks and HW / SW updates of the instruments in the times and methods defined by the CSC Coordinator and according to the needs of the laboratories;
  • Install and test the instruments in the Laboratories. Uninstall and/or move the instruments after decontamination according to company procedures in the times and methods defined by the CSC Coordinator;
  • Perform entire system installation and training, in accordance with company procedures, till the start-up of the routine
  • Installation of methods/protocols, even for new kits, on the instrumentation
  • Analyses overall performance of the instruments and the use of the correct laboratory procedures (calibrations, QC, maintenance)
  • Technical support activities for the XLine system (automation);
  • Take care of the integration and optimization of systems from an IT point of view (connections to hosts / middleware, Bomgar, basic configurations, reference values / normality and workflows);
  • Keep updated the instrumentation in the lab according the latest technical solutions adopted (technical bulletins and technical notes);

Qualifications Experience Personal Strengths Mobility

Master’s Degree or High School Degree in Biomedical, Electronics, Engineering or equivalent
A master in biomedical matter is a plus

The candidate should preferably have after-sales experience (technical/application) in the Laboratory sector. Alternatively, other post-sales experiences in the medical sector are valuable.

Technical Competencies
  • Knowledge and skill in preventative maintenance in installing, servicing, troubleshooting, repairing, calibrating, and maintaining medical diagnostic or clinical laboratory instrumentation
  • Knowledge and understanding of electronics, medical terminology, chemistry, and physics
  • Knowledge and understanding of basic immunology and immunoassay technology
  • Ability to demonstrate and explain correct operation of equipment
  • Seasoned experience using Microsoft Power Point, Work and Excel
  • Very good knowledge of Windows 2000/Windows XP/Windows 7
  • Positive attitude in the management of relationships with customers
  • Excellent communication skills
  • Strong spirit of initiative and sense of responsibility
  • Ability to work for objectives
  • Attitude for team work
  • Excellent analysis and synthesis ability
  • Problem solving
Fluent spoken and written and English
Travel Availability
Yes (DiaSorin Italy sites)
Relocation Availability
Training Required

Induction Program Once Hired


We Offer You

As for Company Policy