Product Support Specialist - Stillwater, United States - USA 2022-004

Job Title

Product Support Specialist

Job Facts

Organizational Area
USA and Canada
Country / State
United States
Place of work
Home/Office based
Office based

Professional Family: 

  • After Market Service
Reporting To

Kind of contract

Full Time / Part Time
Full Time
Permanent / Temporary
Job ID
USA 2022-004

Job Scope

Your Mission

For over 40 years, DiaSorin has been on a mission on five continents to develop, produce and commercialize diagnostic tests for a wide range of clinical areas. Our tests are designed for hospitals and private testing laboratories, in the markets of immunodiagnostics and molecular diagnostics.

We believe in a respectful and supportive workplace that attracts and celebrates the uniqueness of a diverse workforce that represents our community and customers.

Main Responsibilities

Your Contributions

We have a need for a Product Support Specialist who enjoys processing and resolving product issues. Your ability to support our customers will keep our diagnostic tests running properly so they continue to impact patient’s lives.

Qualifications Experience Personal Strengths Mobility

Bachelor’s Degree

Bring your great customer service skills to DiaSorin. You will use your ability to empathize, build relationships and offer creative solutions to customers that are experiencing product issues. A great Product Support Specialist not only has amazing analytical skills but enjoys various forms of communication. You will also enjoy cross functional teamwork, as you arrange for product testing; sometimes you even test the products yourself. Confidence, attentiveness and good problem solving skills will help you determine how to ensure quality and accuracy. You will be energized collaborating with an amazing team as you work towards a common goal.

Technical Competencies

• Ability to connect with customers using your quality written and verbal communication skills
• You have at least a Bachelor’s Degree in Sciences (or a related field)
• Demonstrates great organizational skills


• Basic knowledge of computers and Microsoft Office
• Advanced math skills

Travel Availability
Relocation Availability
Training Required



We Offer You

Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.

Others Information as per Local Legal Requirements

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

DiaSorin Inc and DiaSorin Molecular LLC are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Employment Opportunity


If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail: or call toll-free 1.800.328.1482