Corporate Servie Junior Engineer - Saluggia, Italy - ITA 2021-046

Job Title

Corporate Servie Junior Engineer

Job Facts

Organizational Area
Corporate
Country / State
Italy
Place of work
Saluggia
Home/Office based
Office based

Professional Family: 

  • After Market Service
Reporting To
Corporate Service Manager

Kind of contract

Full Time / Part Time
Full Time
Permanent / Temporary
Permanent
Job ID
ITA 2021-046

Job Scope

Your Mission

Responsible at Corporate level for contributing to the improvement of WW Service/Application support relating to instruments of the assigned technology for DiaSorin’s Subsidiaries and Distributors.

Main Responsibilities

Your Contributions
  • Provide support (by telephone, email, etc. or directly in the field) to the technical/application staff of the subsidiaries, and manage/support troubleshooting activities;
  • Organize courses for the Service/Application technicians of subsidiaries and distributors (in house/field), concerning the use, the installation and maintenance of the instrumentation commercialized
  • Ensure that all field service/applications staff is aligned as per corporate guidelines and training;
  • Identify potential hardware/software improvement requirements (new SW version);
  • Keep update the field on existing application and new products;
  • Monitor service indicators concerning the specific Technology;
  • Verify the conformity of the final tests performed on instruments originating from suppliers, to file final test reports and analysis certificates so as to enable proper check-in of the instruments;
  • Support hardware/software improvement activities;
  • Support sales with customer presentations and on site visit.
  • Ensure compliance with the Quality Management System, the Company Policies and the Corporate Procedures.

Qualifications Experience Personal Strengths Mobility

You
Education
University degree with final mark equal to or greater than 108/110 or equivalent higher standard, preferably academic degree in Biomedical Engineering or Clinical and Biological Sciences.
Specialization
Master’s degree is a plus.
Experience
  • Minimum of 2 years experience in an international context in the health care and sciences industry, preferably with diagnostic, medical devices or pharmaceutical prior knowledge/experiences in a reputable Company in these fields.
  • Experience in managing automated system for diagnostic laboratories and, use of electrical measuring equipment.
Technical Competencies
  • Knowledge in electronics, computers, fluids, mechanics and industrial robotics;
  • Medical devices background/experience would be a plus.
  • experience using Microsoft Power Point, Word and Excel and modern Service tools
Skills
  • Good interpersonal skills. Flexibility, willingness, professionalism
  • Ability to work with cross -functional teams and to influence both internally and externally;
  • Strong time management skills and organization skills; analytical skills; Problem-solving
  • Group work orientation.
Languages
Fluent spoken and written english
Travel Availability
Corporate Service & Application Specialist (25-40%)
Relocation Availability
Not required
Training Required

Induction program once Hired

Benefits

We Offer You

As for Company Policy