Corporate Servie Junior Engineer - Saluggia, Italy - ITA 2021-046

Job Title

Corporate Servie Junior Engineer

Job Facts

Organizational Area
Country / State
Place of work
Home/Office based
Office based

Professional Family: 

  • After Market Service
Reporting To
Corporate Service Manager

Kind of contract

Full Time / Part Time
Full Time
Permanent / Temporary
Job ID
ITA 2021-046

Job Scope

Your Mission

Responsible at Corporate level for contributing to the improvement of WW Service/Application support relating to instruments of the assigned technology for DiaSorin’s Subsidiaries and Distributors.

Main Responsibilities

Your Contributions
  • Provide support (by telephone, email, etc. or directly in the field) to the technical/application staff of the subsidiaries, and manage/support troubleshooting activities;
  • Organize courses for the Service/Application technicians of subsidiaries and distributors (in house/field), concerning the use, the installation and maintenance of the instrumentation commercialized
  • Ensure that all field service/applications staff is aligned as per corporate guidelines and training;
  • Identify potential hardware/software improvement requirements (new SW version);
  • Keep update the field on existing application and new products;
  • Monitor service indicators concerning the specific Technology;
  • Verify the conformity of the final tests performed on instruments originating from suppliers, to file final test reports and analysis certificates so as to enable proper check-in of the instruments;
  • Support hardware/software improvement activities;
  • Support sales with customer presentations and on site visit.
  • Ensure compliance with the Quality Management System, the Company Policies and the Corporate Procedures.

Qualifications Experience Personal Strengths Mobility

University degree with final mark equal to or greater than 108/110 or equivalent higher standard, preferably academic degree in Biomedical Engineering or Clinical and Biological Sciences.
Master’s degree is a plus.
  • Minimum of 2 years experience in an international context in the health care and sciences industry, preferably with diagnostic, medical devices or pharmaceutical prior knowledge/experiences in a reputable Company in these fields.
  • Experience in managing automated system for diagnostic laboratories and, use of electrical measuring equipment.
Technical Competencies
  • Knowledge in electronics, computers, fluids, mechanics and industrial robotics;
  • Medical devices background/experience would be a plus.
  • experience using Microsoft Power Point, Word and Excel and modern Service tools
  • Good interpersonal skills. Flexibility, willingness, professionalism
  • Ability to work with cross -functional teams and to influence both internally and externally;
  • Strong time management skills and organization skills; analytical skills; Problem-solving
  • Group work orientation.
Fluent spoken and written english
Travel Availability
Corporate Service & Application Specialist (25-40%)
Relocation Availability
Not required
Training Required

Induction program once Hired


We Offer You

As for Company Policy