Corporate Service Junior Engineer - , Italy - ITA 2021-008

Job Title

Corporate Service Junior Engineer

Job Facts

Organizational Area
Corporate
Country / State
Italy
Home/Office based
Office based

Professional Family: 

  • After Market Service
Reporting To
Corporate Service Manage

Kind of contract

Full Time / Part Time
Full Time
Permanent / Temporary
Permanent
Job ID
ITA 2021-008

Job Scope

Your Mission

Responsible at Corporate level for contributing to the improvement of WW Service/Application support relating to instruments of the assigned technology for DiaSorin’s Subsidiaries and Distributors.

Main Responsibilities

Your Contributions

Provide support (by telephone, email, etc. or directly in the field) to the technical/application staff of the subsidiaries, and manage/support troubleshooting activities;
Organize courses for the Service/Application technicians of subsidiaries and distributors (in house/field), concerning the use, the installation and maintenance of the instrumentation commercialized;
Ensure that all field service/applications staff is aligned as per corporate guidelines and training;
Identify potential hardware/software improvement requirements (new SW version);
Keep update the field on existing application and new products;
Monitor service indicators concerning the specific Technology;
Verify the conformity of the final tests performed on instruments originating from suppliers, to file final test reports and analysis certificates so as to enable proper check-in of the instruments;
Support hardware/software improvement activities;
Support sales with customer presentations and on site visit.
Ensure compliance with the Quality Management System, the Company Policies and the Corporate Procedures.

Qualifications Experience Personal Strengths Mobility

You
Education
University degree with final mark equal to or greater than 108/110 or equivalent higher standard, preferably academic degree in Biomedical Engineering or Clinical and Biological Sciences.
Specialization
Master’s degree is a plus.
Experience

Minimum of 2 years experience in an international context in the health care and sciences industry, preferably with diagnostic, medical devices or pharmaceutical prior knowledge/experiences in a reputable Company in these fields.
Experience in managing automated system for diagnostic laboratories and, use of electrical measuring equipment.

Technical Competencies

Knowledge in electronics, computers, fluids, mechanics and industrial robotics;
Medical devices background/experience would be a plus.
experience using Microsoft Power Point, Word and Excel and modern Service tools

Skills

Good interpersonal skills. Flexibility, willingness, professionalism.
Ability to work with cross -functional teams and to influence both internally and
externally;
Strong time management skills and organization skills; analytical skills; Problem-solving
Group work orientation.

Languages
Fluent spoken and written English.
Travel Availability
25-40%
Relocation Availability
Not required
Training Required

Not required

Benefits

We Offer You

As per Company Policy